This is a Public Service Announcement regarding calls from 888-211-4727.
Was driving back from an appointment today when I received a phone call with the caller id of 888-211-4727.
I answered and a recorded voice said it was a security call from “Sprint”.
The recording explained that there was some fraud alert on my account. Then, it instructed me to enter my account security PIN to resolve the issue.
Of course I DID NOT enter my PIN.
Coincidentally, my mobile service provider is Sprint, so I was curious.
I called the number back, and sure enough, it was Sprint Customer Service.
Since I’ve worked in the telecommunications/voip world before, I know Caller ID can be spoofed (faked). So I secretly gave the scammers a small little kudos for being creative and sending Sprint’s actual Customer Service telephone number into my Caller ID when they called me.
At least they aren’t totally stupid.
I spoke with a Sprint Customer Service agent and confirmed they had not tried to contact me (no duh).
Did a little research on the internet when I got back to my trusty personal computer, and found many others who reported the same issue on 800notes.com (search for 888-211-4727).
Friendly advice: Never give out ANY personal/private or security information to anyone WHO CALLS YOU.
When in doubt, call them back.
For other articles like this, please check out my Personal articles category.