This reader is wondering what has caused a decline in the quality of his once favorite Gold Toe Socks.
Note: Representatives from Gildan & Gold Toe are aware of the socks quality complaints, and have provided a special email address to contact. You’ll find the brand’s response as well as the contact email in my comments section below. Click here to jump there now.
Gold Toe Socks Quality Complaint
I ran across a problem with Gold Toe socks similar to the quality issue of your JKY member. Therefore, I really need advice from someone who knows their stuff.
I bought athletic Gold Toe black socks roughly 3 years ago and loved them.
Since I decided to increase my number of black socks, about a year and a half later, I purchased the athletic black ones again.
New Athletic Gold Toe Socks
At first they seemed the same, but within 6 months, I had thrown away 3 socks from the new set.
Two of them had hems at the ankle come undone, and one developed a hole at the heel very quickly.
Another 6 months pass and I have thrown away more for holes developing. Meanwhile, my old set is holding up strong.
The new set also faded very quickly and the toe gold yarn, well, I don’t know what to call it, but it looks like a mess.
My older Gold Toe socks are darker, and the toe is perfect.
Wondering what happened to the quality. Very disappointed.
I need some new socks, but I am hesitant to buy Gold Toe if the quality is the same as my last set.
Comparing My Old Pair with My New Pair
Have a look at the pictures for a side by side comparison. The older one is on the left. A little hard to see the color difference in the picture.
You can also see a picture of an old Hanes sock to show what the new set of Gold Toe socks were doing.
I noticed there is a design difference in the two.
Had to check their website to see if there was another type of athletic sock; different quality/price.
Maybe I made a mistake. I could only find one type of black athletic sock.
Gold Toe Socks Photos
Hanes sock (left) vs Gold Toe Sock (right). See how the right sock has wearing in the “gold” yarns/threads at the toe?
Hole in the heel of newer Gold Toe Sock
Old Gold Toe Sock (left) vs. Newer Gold Toe Sock (right) – See how the right one is more faded?
Thoughts / Feedback?
Have you experienced the same thing with Gold Toe Socks? If so, let us know by commenting below.
Are your Gold Toe Socks holding up just fine? Tell us about it.
Curious if this has to do with any manufacturing location changes they may have made since Gildan’s acquisition of the brand back in 2011.
Wondering if we can get some comment from the folks at Gildan or Gold Toe.
Response from Gildan Activewear
Impressive response from Gildan:
I apologize for the delay in my follow up. I was traveling and then on vacation.
Gildan, who owns the Gold Toe® brand and sub-brands, operates vertically-integrated manufacturing operations in which the various stages of the production arriving at a finished product are primarily conducted in the United States, Central America and the Caribbean basin.
Central America and the Caribbean
More specifically, we perform our yarn spinning in the United States and our textile and sewing production at our manufacturing hubs in Central America and the Caribbean basin.
For many reasons, including maintaining our competitiveness against other manufacturers, we also use contractors and suppliers for certain tasks or certain products, which is the case for a portion of our Gold Toe® socks.
Gold Toe Socks Manufactured in Asia
While some of them originate from our own manufacturing facilities in Central America, some of them originate from Asian contractors.
When a decision is made to outsource production to a new contractor, we apply a comprehensive selection process to assess the contractor’s ability to comply with our quality standards and our Code of Conduct, including our labor and environmental standards.
That being said, our overall presence in the U.S. includes our Branded Apparel sales and marketing headquarters, based in Charleston, South Carolina, our state-of-the-art distribution center in Eden, North Carolina, and, as mentioned above, our U.S.-based yarn-spinning operations.
North Carolina and Georgia Facilities
Our yarn-spinning operations consist of two fully operational facilities in North Carolina and Georgia.
In addition, in February 2014, we commenced operations at a third yarn spinning facility in Salisbury, North Carolina and we are also in the process of establishing two additional facilities to be constructed in Salisbury and Mocksville, North Carolina, thus creating a total of 700 jobs.
We’d be happy to send a label so we can have the socks returned. The first thing to do would be to identify the manufacturing location.
We’d be happy to send replacements of these and more!
Gold Toe® has been the standard by which we’ve completed all other measures.
Thank you for allowing us to address this issue and hopefully we can resolve this to your satisfaction.
Please send your contact information and we’ll email a label and send replacements.
Manager, Online Business
Matt is going to follow-up with me after he gets his new socks from Gildan/Gold Toe, so stay tuned.