PSA: Phone Scam – Fake Sprint Call from Caller ID 888-211-4727

February 22, 2011 | By | 16 Replies More

This is a Public Service Announcement from your friendly neighborhood Undershirt Guy.

Was driving back from an appointment today when I received a phone call with the caller id of 888-211-4727.

I answered and a recorded voice said it was a security call from “Sprint”. The recording said that there was some fraud alert on my account and instructed me to enter my account security PIN to resolve the issue. Of course I DID NOT enter my PIN.

Coincidentally, my mobile service provider is Sprint,  so I was curious. I called the number back, and sure enough, it was Sprint Customer Service.

Since I’ve worked in the telecommunications/voip world before, I know Caller ID can be spoofed (faked), so I secretly gave the scammers a small little kudos for being creative and sending Sprint’s actual Customer Service telephone number into my Caller ID when they called me. At least they aren’t totally stupid.

I spoke with a Sprint Customer Service agent and confirmed they had not tried to contact me (no duh). Did a little research on the internet when I got back to my trusty personal computer, and found many others who reported the same issue on (search for 888-211-4727).


Friendly advice: Never give out ANY personal/private or security information to anyone WHO CALLS YOU. When in doubt, call them back.

Wear your undershirt proudly!

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Category: Personal

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Tug is the world's undershirt expert. He is also one of the most knowledgeable individuals on sweat management solutions, men's shapewear, grooming, and new fabric technologies. Got a question? Visit Tug's contact page and hit him up.

Comments (16)

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  1. e


    I just recieved a call from this number today, September 13, 2016.

    It was a “SPRINT” representative needing information to transfer my phone number. Sprint is not my cell phone provider. I was given a different phone number to call back, 877-503-3269.

    They are actually calling me again now, five minutes after the intial call.

  2. Priscilla


    I see this is an old thread, but I bought my phone from the sprint store. I took out the battery and there is a sticker underneath it where the DEC and HEX numbers that says ‘For information call 18882114PCS’ so i don’t think its a scamming number.

    • Tug says:

      hey priscilla — the call is actually a scam call, the company running them just sends the sprint number to your caller id to make you think it’s sprint (:

  3. KC


    I have repeatedly received calls from this number. The same woman has left messages claiming she is from AT & T and requesting the last four numbers of my social security number to confirm my phone number transfer. Ya right, you want the last four of my social so you can try to scam my accounts.

  4. Kari says:

    I just got a call from the very same number and it is a scammer who is fraudulently using Sprint as their company to get Sprint customers information for fraudulent use.

  5. Scott


    Nearly 4 years later, this scam is still running. Thyey called me at 9:30 on a Saturdat night, about an account that has been closed for 2 years.

  6. Cari


    I have the same email for $1600 and change. It came to a work address and looked exactly like my personal Sprint bills so I thought I’d check to make sure my boss hadn’t done something I was unaware of first. Took a look at the hyperlinks (without clicking) and they looked off so I am trashing this!

  7. Vesta


    I got an email today saying that it was an invoice for my cellphone. I do not have a sprint account. I called the number above that was listed and they said their computers were down and I would need to call back in an hour. I’m not sure if I reached the actual Sprint or not. Many people might just pay the bill. There is way too much of this going on these day.

    This one looked pretty real, enough for me to call. Criminals are getting much more savy.

    This is all that would copy.

    Bill Period: June 10 – July 9, 2012

    Total Due by August 2 $1731.12

    Note: All online payments are made in a secure environment.

    This section contains important updates about your Sprint Services, Including Service or Rate Changes, Promotions and Offers.

    Due to the Nextel National Network shutdown on 6/30/13, any Nextel devices sold after 6/1/12 are intended to support existing customers’ migration efforts and no minimum Order Terms will apply.

    2012 Sprint. All rights reserved.

  8. junior


    that call has been making my friend go mad…

  9. Michelle E. Byrd


    I bet this scammer’s been busy making the rounds. I looked up the phone number and got this link

  10. ha


    Probably it’s just your smart girlfriend; she want to check on your voicemails ;D

    • Paul


      I know that feeling i get mail from some lady i dont know and dont wanna know. Happens so often not really but i seen patterns

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