Just going through the mail and noticed the following postcard from Costco:
August 16, 2013
Dear Costco Member,
Our records indicate that you purchased our Kirkland Signature Men’s V-Neck Pima Tee Shirt between June 14, 2013 and August 14, 2013.
A limited amount of the shirts produced did not meet our strict sizing specifications. If you are not 100% satisfied with the fit of your Kirkland Signature t-shirt, please return them to your local Costco for a full refund.
All of us at Costco value your confidence in the quality of Kirkland Signature, we are very sorry for this inconvenience.
I’m pretty curious as to exactly what the fit or sizing problems are/were, and how “limited” the problem is. Seems to me that if they are sending the postcard, either they are already getting a decent number of complaints, or they discovered the problem and are forewarning their customers.
Either way, kudos to Costco for taking a pro-active approach to taking care of the issue and their customers.
I haven’t washed my Pima Cotton Undershirts that I got from them recently, so I’m going to have to do some before and after measurements to see if my undershirts are affected and what the issue might be.
If you’ve purchased some of these undershirts and have noticed something, please let me know about it in the comments section below.